Frequently Asked Questions

Everything you need to know about bringing Waffl. comfort into your home.

What materials are used in Waffl. home products?

We prioritize premium, sustainable materials including 100% organic cotton, OEKO-TEX certified linens, and recycled fills to ensure your home is both comfortable and eco-conscious.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy for bedding and textiles?

We offer a 30-day 'Comfort Guarantee.' If you are not completely satisfied with your purchase, you can return unwashed items in their original packaging for a full refund.

Do you offer international shipping?

Currently, Waffl. ships to the United States, Canada, and select European countries. Shipping rates and delivery timelines vary by location and are calculated at checkout.

How should I care for my Waffl. waffle-weave towels and throws?

To maintain texture and longevity, we recommend machine washing on a cold, gentle cycle and tumble drying on low. Avoid bleach and fabric softeners, which can damage the natural fibers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.